Damp proofing in Newcastle upon Tyne
 
Damp and Mould advice for tenants

If you rent your home, major repairs are usually the responsibility of your landlord. This includes repairs to the structure and exterior of the property, heating and hot water installations, and sanitary installations.

Standards in your home

properties should also be free of health and safety hazards, landlords should ensure that problems in the home are dealt with before they lead to poor health or cause accidents.

Hazards can arise in the home because of its design, wear and tear, or a lack of maintenance. The most common hazards involve:
  • Mould growth and Dampness and other health threatening conditions 
  • Safety, internal and external handrails, steep stairs and poor lighting which may lead to slips trips or falls 
  • Poor insulatio, nInadequate heating and general disrepair 
  • Problems causing inadequate personal and domestic hygiene 
  • Fire safety 

In general it is the landlords responsibility to check and ensure the property is maintained as a warm and safe environment for the people who live there. The landlord may also need to take into account the requirements of tenants with special needs.

Tenants, how to help yourself

Not all problems are the fault of your landlord, dampness in walls can lead to condensation and mould problems but often condensation and black spot mould can be the result of the tenants lifestyle, certain things you do can have a major affect on the property. To make sure it is not something you are doing which is causing problems within property see our condensation page and familiarise yourself with the causes of condensation and Mould problems. Condensation Page


 Tenants rights, how to get helpAny problems in rented property which could be a hazard should be brought to the attention of your landlord. Your landlord should be given a reasonable amount of time to put things right. It is always best to talk with your landlord first and have a chance to exchange views but if your landlord doesn't do anything to improve the situation, you can contact an environmental health officer at your local council, who can take action against your landlord to enforce the required improvements.

Tenants with asthma, respiratory problems or other health issues.If you have any health issues that are affected by the conditions in which you are living i.e. mould, mildew, condensation problems or poor air quality. Send your landlords contact details to us and we will send out a brochure to  inform and educate them as to what is available and at what price (we will automatically send you a copy too). Sometimes people bury their heads in the sand when they could sort out the problem easily and cost effectively. The information we send can sometimes be just the solution they are looking for, and action is often quick to follow. Click here 
     

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    Testimonials

    Customer Feedback

    Excellent service. 

    Mike was very polite, professional and helpful. He was prompt, provided an excellent quote and the work was completed to an exceptional standard.
    I have over the years had a lot of work done by others however from start to finish
     Dryspace Maintain
     was the best to date.

    Mr Rudd, Gateshead.

    Customer Feedback

    A very friendly, professional service.

    An experienced surveyor, visited the property promptly and the work was done by quality tradesmen who left the property redecorated and tidy. I wouldn’t hesitate to use this company for any further work that may arise in the future. It is also reassuring that you can always speak to someone when you phone, unlike many businesses who use answer machines.

    Mrs Stitt, Heaton.

    Customer Feedback

    Very Pleased.

    Very efficient, very pleased with the finished job. They diagnosed the problem, and gave a quote/advice. The plasterers were polite and did a good, tidy job. Many thanks.

    Mrs Phillips, Throckley.

    Customer Feedback

    First Class 

    Surveyor found the problem and gave price for the work,
    Turned up when they said they would and did the work to a very high standard. Men were realy tidy, helpful and friendly.
    Even had to do extra work and still only charged the price they quoted.
    Highly recommended.

    Mrs Gallagher, Gosforth.

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